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This knowledgebase contains articles and guides to help you get the most out of your Doceri software. If you can't find the answers you are looking for in the articles below, please submit a support request and we will be glad to help you. Why does YouTube upload give a "not verified" message?YouTube recently changed the app verification process for compliance with GDPR and other initiatives. Doceri has been submitted, and re-submitted, for verification, and we continue to work with Google to get this matter resolved. We contacted them again on 16 March 2020 to expedite the request in response to the pandemic that is forcing schools to transition to remote learning, but they have not yet responded. We apologize for the inconvenience while we wait for Google to take action on our requests. In the meantime, there are a variety of other workarounds to get your video to your computer or iPad's library, and then upload to YouTube from there. Using the "up arrow" or "right arrow" export icons, you can:
If you are a licensed Doceri user with access to the Doceri Certified Educator Professional Development Course, you can see some of these processes in action in the “Sharing your video recordings” module in Section Seven. All of these methods take a little more time, and we apologize for the inconvenience, but there is little that our tiny company can do to move Google to accelerate their verification process. We nevertheless hope that this problem will be resolved quickly.
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