XCOVID-19 Status: We hope that you are all finding ways to keep yourselves and your loved ones safe and healthy. Here in California, the situation continues to change but we could be under lockdown until the end of May. All of our employees are working from home. We will do our best to continue to provide customer assistance and technical support, though we are experiencing an increase in requests as remote learning becomes widespread. The most common issues are addressed in our knowledge base, often with better illustrations than we can provide in response to a support ticket. Thank you for your patience, and be safe.