Help Documents and User Guides
This knowledgebase contains articles and guides to help you get the most out of your Doceri software. If you can't find the answers you are looking for in the articles below, please submit a support request and we will be glad to help you.
iOS 8 Users and Users Who Plan to Upgrade Please ReadThere is currently one bug with iOS8 and Doceri regarding email. When you attempt to send any information out of Doceri via email, be it videos, projects, pdfs, or jpg images, the mail window will appear to be locked in place. The send button can be tapped repeatedly, but nothing seems to happen. However, the emails are in fact sending. Each tap of send actually sends a new copy of the email. Be aware of this when you attempt to send any email messages from within Doceri.
Attempting to exit from the email window also seems to do nothing. To get around this and back into Doceri, you will need to force quit the app by double-tapping the home button and sliding your finger up on the open Doceri window.
We hope to have this bug fixed very soon.
If you have any other questions, issues, or bugs with Doceri and iOS8, please create a support ticket at the below address: