Help Documents and User Guides
This knowledgebase contains articles and guides to help you get the most out of your Doceri software. If you can't find the answers you are looking for in the articles below, please submit a support request and we will be glad to help you.
Disabling Multitasking Gestures with Doceri
Multitasking Gestures is a feature on the iPad that lets you use four-finger horizontal swipes across the screen to switch between apps. This feature is turned on by default on every iPad, except for first generation. With Multitasking Gestures on, writing with the Doceri GoodPoint while resting your hand on the screen, or even using the Wrist Guard in Doceri 2.0, could cause your iPad to appear to "freeze" momentarily.
If you want to use either of the palm rejection features of Doceri, we recommending disabling Multitasking Gestures on your iPad. Touch the Settings icon, select General settings, and turn off the switch labeled Multitasking Gestures.